Sunday, October 16, 2016
People Who Screw Up And Think Nothing Of It
I like to give people the benefit of the doubt although in this cruel world we live in now, we should be much more cautious and not be so gullible but guess what, I am sure that every now and then, even the most cynical ones get screwed over. Five months ago, I engaged a website design company to give Juniper's Journal a makeover. They wanted full payment whereas some other companies only requested a certain percentage, 50% for starters at most.
Never mind that, I thought because the company representative seemed quite professional and confident that they could meet my requirements which were rather simple actually, just wanted the same features as my previous theme. How difficult can that be and furthermore, the company had a team of 20 people so they should be efficient, right? Yeah, that is what I thought too.
Weeks passed and I had to call and follow up with emails before a terribly incomplete draft of the new theme was sent to me. It just wouldn't do and it was as if they just simply sent a draft without taking into account ANY of my requirements. I was beginning to have serious doubts about this company.
Then weeks turned into months and there were periods of absolute silence from them. No updates via emails, I didn't even know if they were still working on my project. I had a sinking feeling. I sent multiple emails asking about the progress and had to call the company to get some sort of answer, that they were still working on it. By August, I was beginning to get a sinking feeling in my heart. After all, if someone has been working on what they were supposed to have completed months ago, you would have some doubt too about their capabilities.
I asked if it was possible to have a change of colout in the blog logo and although they sent me a version of it in early August, nothing was heard from them until September and only then because I called and emailed for an update. I received a rather cold response from the consultant (the person I met with before I paid and had made known to him clearly what my requirements were) that what they were doing for me was outside the scope of their work! That was so unexpected. I even gave up on the colour change and told them to stick with my old logo.
As I wanted everything to progress expeditiously (come on, it was already October!), I asked if the blog could go live on 10th October but before that, I'd called them to confirm that the blog would show the latest posts and all the archives from the beginning of the blog once it went live and they confirmed it would, So the blog went live on 10th October and more than half my blog posts especially the more current ones are missing and worst of all, nothing is functioning as readers can only read the headings and see no images!
There are a lot more things I want to say in detail but I will leave it for now as we enter a new week and I have no great expectations that Juniper's Journal will go back to normal any time soon. Such is the incompetency of so-called professionals nowadays, So disappointing and disillusioning.
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